Can I get some help?

Lupi one pf the zone mangers finally comes to look at the cabinet order. We discover that the floor plans I have are not the same as the ones she has. I was never given a copy of the final floor plans. Nor was a provided the list of names and numbers that I was to use to contact people if I had problems or needed assistance once my order arrived. I also indicated that my pantry doors were incorrect and did not contain the glass I had ordered.